CS Sewing Repair Pick-Up and Delivery Service
Posted by Scott Kreta on
Exciting News,
CS Sewing's Repair Department will now be offering machine pick-up and drop-off services for customers residing within a 75-mile radius of the shop! If you have not gotten your machine in for its annual maintenance yet this spring, or your machine is simply too big and heavy to transport, we are here to help.
Pick-up and Drop-off of a machine will start at a flat rate of $99.00 for those living within 20 miles. This covers transportation both ways. For those living farther away, the cost will be $99.00 plus mileage. This fee does not include any service charges or parts for your machine. Payment may be recieved via credit/debit card over the phone upon the completion of your machine's service or else by cash/check upon drop-off. You will receive a phone call when service is completed as is standard practice.
To begin, pick-up and drop-off service will be on Tuesday mornings/early afternoons depending on the number of stops. This means you can expect your machine serviced and back home in a week, provided no parts are needed that may lengthen its stay. This timeline may also be subject to change depending on the general service workload. If demand is high enough for this service, more frequent trips may be provided in the future.
Please provide a detailed note with your machine highlighting all issuesor concerns and any accessories that will be needed for service. For example: power cords, foot controls, buttonhole feet, or any items that may be casuing you trouble. If you are unclear as to what to provide, one of our technicians can instruct you when scheduling or upon pick-up.
We are thrilled to start this new chapter and expand our repair services to better assist all our customers. To find out more information regarding this service or to schedule a pick-up, please call the Service Department at 231-946-9751 ext. 2
This service will begin Tuesday, March 18th, 2025.
Best,
Trevor Mattis II
Service Manager
CS Sewing